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FAQ
Each order, commission, and sale is handled with care and as much clarity and transparency as possible. If you are not sure about something, please contact me before purchasing and we can discuss your questions or concerns. All sales are final. No returns, exchanges, or cancelations.
Originals
All originals are processed within 1-2 weeks (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Limited Edition Prints
All reproduction prints are printed on high-quality archival canvas by a trusted fine art printer for beautiful, long lasting prints. Please allow about 2-4 weeks between time of order and delivery, as these are created on demand. Please note that holiday season can affect carrier delivery rate, orders may arrive later than usual.
Commissions
Commissioned paintings are estimated 6-8 weeks for completion but can be longer depending on the schedule or waitlist. A more specific timeline will be given when the details of the project are finalized.
Completed commissions ship immediately after dry time.
Questions
If you have questions about your order, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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